Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
For hygiene and safety reasons, we do not accept returns on:
Opened or used hair products (including shampoos, conditioners, oils, and treatments)
Sale or clearance items
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed and a credit applied to your original payment method within 7–10 business days. Shipping costs are non‑refundable.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at and send your item to: kolaiyemo@yahoo.com
To return your product, mail it to: {your business address}. You will be responsible for paying your own shipping costs. If you receive a refund, the cost of return shipping will be deducted. We recommend using a trackable shipping service. We don’t guarantee that we will receive your returned item.
Contact us at {your support email} for questions related to refunds and returns.
